Payments and Pricing

Articles

• Merchant Accounts

  Compare Zone4, Stripe, and Helcim merchant accounts, fees, setup, and payout options.

• How to Add a Bank Account to your Organization

  In order to receive registration fees or pay Zone4 invoices through direct deposit, your organization must have a Canadian bank account linked to it.

• Setting up a Stripe Account

  Please contact Zone4 at support@zone4.ca if you would like to enable Stripe integration.

• Signing up with Helcim

  Zone4 has partnered with Helcim.com to provide merchant accounts to interested clubs.

• Registration Fee Fields

  To collect registration fees through Zone4, you need to add at least one Fee Field to your registration form.

• Setting Prices on a Race Registration

  To charge a registration fee for a race, add a Fee Field to your registration form by clicking the Add a Form Element button at the bottom of the Edit Form tab on your registration:.

• Early Bird or Late Registration pricing

  Set up early-bird or late-registration prices that change on specified dates.

• Discount Codes

  Discount codes are an easy way for event organiser to give discounts to a restricted set of registrants.

• Using the “All Event Discount” feature

  Configure an All Event Discount for registrants who select every qualifying option fee.

• Charging Tax on Registration Fees

  Configure taxable registration fee fields and understand how Zone4 collects and remits tax.

• Setting up Subscription Payments with Helcim Commerce

  Some organizations want to charge members a monthly subscription fee instead of a one time fee at the beginning of signup.

• Refunding or Adding Registration Fees

  Edit a registration cart and record the transaction to refund a registrant or collect an additional payment.

• Why isn't my option charging a fee?

  An Option field only collects a choice; to charge for each choice, use an Option Fee field.

• Why can't I change my discount code?

  Once a registration is live, a discount code's word and amount are fixed; stop the old code and add a new one instead.

• How do I change the email that gets remittance statements

  To edit banking information, you need to be a full administrator of your club or organization. if you are not, you will need to contact somebody who is and ask them to give you “Full Permissions”.

• Fitness Tax Credits

  Historical note: the federal fitness tax credit ended on January 1, 2017.