Payments and Pricing
Set fees and discounts, connect a payment account, and manage refunds.
Articles
- Merchant AccountsCompare Zone4, Stripe, and Helcim merchant accounts, fees, setup, and payout options.
- How to Add a Bank Account to your OrganizationIn order to receive registration fees or pay Zone4 invoices through direct deposit, your organization must have a Canadian bank account linked to it.
- Setting up a Stripe AccountPlease contact Zone4 at support@zone4.ca if you would like to enable Stripe integration.
- Signing up with HelcimZone4 has partnered with Helcim.com to provide merchant accounts to interested clubs.
- Registration Fee FieldsTo collect registration fees through Zone4, you need to add at least one Fee Field to your registration form.
- Setting Prices on a Race RegistrationTo charge a registration fee for a race, add a Fee Field to your registration form by clicking the Add a Form Element button at the bottom of the Edit Form tab on your registration:.
- Early Bird or Late Registration pricingSet up early-bird or late-registration prices that change on specified dates.
- Discount CodesDiscount codes are an easy way for event organiser to give discounts to a restricted set of registrants.
- Using the “All Event Discount” featureConfigure an All Event Discount for registrants who select every qualifying option fee.
- Charging Tax on Registration FeesConfigure taxable registration fee fields and understand how Zone4 collects and remits tax.
- Setting up Subscription Payments with Helcim CommerceSome organizations want to charge members a monthly subscription fee instead of a one time fee at the beginning of signup.
- Refunding or Adding Registration FeesEdit a registration cart and record the transaction to refund a registrant or collect an additional payment.
- Why isn't my option charging a fee?An Option field only collects a choice; to charge for each choice, use an Option Fee field.
- Why can't I change my discount code?Once a registration is live, a discount code's word and amount are fixed; stop the old code and add a new one instead.
- How do I change the email that gets remittance statementsTo edit banking information, you need to be a full administrator of your club or organization. if you are not, you will need to contact somebody who is and ask them to give you “Full Permissions”.
- Fitness Tax CreditsHistorical note: the federal fitness tax credit ended on January 1, 2017.