What can and can't be changed

  • The fees a code applies to can't be changed after you add the code.
  • Once your registration is live, the code itself and its amount can't be changed either.
  • The Quantity (how many times a code can be used) can always be changed.

This keeps every discount that's already been given consistent with the code that was used.

Replace a code with a corrected one

  1. On the registration's Settings tab, open Discount Codes.
  2. Set the old code's Quantity to 0 so it can't be used again.
  3. Add a new code with the correct amount and fees, and send it to the people who need it.

If a code has never been used, support@zone4.ca can delete it completely.

Pause a code

Set its Quantity to 0. When you want to offer it again, clear the quantity or set a new limit.

Can I offer more than one discount code?

Yes. Create as many codes as you need under Discount Codes. Your form needs only one discount code field at each level (group and individual), and registrants can enter any of your codes in it. Give each code a clear Description, because registrants see it after typing the code.

Discounts for entering more than one event

To give people a discount for entering several races or days on the same form, use the all-event discount instead of a code. See Using the “All Event Discount” feature.

If a code doesn't work for someone

Ask them to type the code rather than paste it. A pasted code can carry a hidden space that stops it from matching.

See Discount Codes for the full guide to setting up codes.