Option fields don't have prices
There are two fields that look alike on the public form:
- An Option field is a data field. Registrants pick one choice from a list, and nothing is charged.
- An Option Fee field is a fee field. Each choice has its own price, and the registrant is charged for the one they pick.
If you listed programs or categories with their prices in an Option field, registrants can select them but won't be charged.
Switch to an Option Fee field
A field's type can't be changed, so add a new field:
- On the Edit Form page, click Add a Form Element, then Create a Custom Element.
- Under the fee types, choose Option Fee.
- Add the same choices and enter a price for each.
- Remove the old Option field. If the form is live and people have already answered it, hide it instead. See Why can't I delete a field from my registration form?
People who registered before the change weren't charged for their choice. Find them in your reports and add the fee to their carts.
Letting people choose more than one
An Option Fee field allows one choice. If registrants should be able to pick several priced items, for example more than one program, add a Fixed Fee field for each item instead. Each one appears as its own checkbox.
See Option Fields & Option Fee Fields and Registration Fee Fields for more.