Frequently Asked Questions

Articles

• What does “Opt-in to general club communication” mean

  Understand the general club communication opt-in on registration email fields and how it affects email exports.

• How do I activate my club with Nordiq Canada?

  Activate a club with its Nordiq Canada division and provide executive, insured-party, and waiver information.

• How to setup 2 factor authentication

  2 factor authentication is the best way to secure your account and is highly recommended for all Zone4 users.

• FAQ: How many Timing Chips do I need?

  Estimate how many timing chips your race needs for standard, professional, televised, or adaptive events.

• How do I make a new Club or Organization

  If you are not yet a Zone4 administrator, go to https://zone4.ca/signup to create a user account.

• Signing in with Facebook or Google

  You can click the “Sign in with Facebook” or “Sign in with Google” buttons to be signed in using your Facebook or Google credentials.

• How Can I Change my Name, Email address, or any other information I entered on a Zone4 Registration Form?

  Each organization hosting their registration form on Zone4 has different policies regarding what you can or can’t change after you complete your registration.

• How do I Join a Club

  To become a member of a club whose registration form is hosted on Zone4.ca, use the search tool on our homepage to find your club.

• Why can’t i change my name or email address?

  This article is intended for Zone4 admin users, and refers to the email address and name on the account you use to sign in at https://zone4.ca/login.