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  5. What to do when Summits are no longer communicating with your ServerBox.
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  3. Timing Equipment
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  5. What to do when Summits are no longer communicating with your ServerBox.
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  3. Frequently Asked Questions
  4. What to do when Summits are no longer communicating with your ServerBox.

What to do when Summits are no longer communicating with your ServerBox.

If you lose communication with a summit during an event use these steps to re-establish communication.

Note that Summits store data on the device. Even if you have lost communication the summits will still be recording times. These times will be transmitted once a connection is re-established.

You will know that you have lost communication with a summit because you will no longer be receiving times from the summit and because the star icon in the top right of the summit screen will no longer be flashing.

You will also see that Summits are marked as disconnected on the Timing page of your race. This though should not be trusted on its own. Be sure that you are no longer receiving times before trying to re-establish communication.

Note that communication can stop if the summit is too far from the modem. First try bringing it closer to re-establish communication.

When you lose communication with a summit there are two ways of attempting to re-establish communication.

Method 1: Check the batteries

First try replacing the bottom two batteries in the summit. Sometimes summits stop communicating because the batteries are low. This will also re-set the communication. This is the same as pressing CTRL-6 No, No. If this does not work move to method 2.

Warning: Never replace the top two batteries in the Summit during a race. This will erase all its recorded data.

Method 2: Reset the Wireless

First, pause the summit modem. Do this by going to the homepage of your Serverbox and Selecting the Manage ServerBox button than the Pause Summit Modem button as is shown below.

Once this is done press CTRL-6 on the summit that is no longer communicating. Then press

  • Yes (need to change # & Communication)
  • No (only timing device)
  • Enter device number (shown below) and Enter
  • No (wired directly)
  • Yes (wireless)
  • Enter Modem Number (normally 0) and Enter.
  • No (advanced)

Once this is done press the Resume Summit Modem button.

If Summit is still not communicating you may want to replace it with another timing device.

Method 3: Reboot your Serverbox

The summit modem must be connected to the serverbox before the serverbox is turned on. If you aren’t sure that you plugged in the summit modem first, turn the serverbox off by pressing and then releasing the power button on the front of the box (don’t hold it down until the serverbox turns off). Wait until all the blue lights turn off, and then push the power button again to turn the box badk on.

Updated on 2020-02-24

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