Selecting a Server

An android phone is necessary to communicate chip times up to the internet. When a GoChip crosses a timing loop, it records and stores a time. When the chip comes within ~100m of a phone running the zone4 go android app, it sends all the stored times to the phone, and the phone sends the times to the internet.

In most circumstances, the phone should be sending times to the website. If you are using a Zone4 Serverbox, you will need to change the phone to send times to the serverbox instead of to our website. If you have a phone that was previously sending times to the serverbox, you’ll need to switch it back to the website when you are not using a serverbox.

Identifying which server a phone is communicating with

At the top of the Zone4 app, find the label that says “Connected to”. It will either say “Serverbox”, “Web Server”, or “Custom”. Under normal circumstances, this should say “Web Server”.

Changing the Server

To change the server that you are sending times to, find “Settings” in the top right 3-dot menu:

Then choose “Sync”

Then “Timing Server Host”

And in the popup that appears after clicking “Timing Server Host”, choose the appropriate option. If you are not absolutely certain which option you want, choose “Web Server”.

Note: If selecting “ServerBox” the phone will push times to you local server at over your local “Zone4 Timing” wifi network. In this configuration, if you happen to have a SIM card in the phone AND this phone is in a location that DOES have some cell connectivity, it is critical that you turn OFF cellular data on the phone. The reason for this is that Android tries to be smart about figuring out the best connection to route internet traffic to and when Android is connected to both wifi and cell and trying to push to a local address, it can get confused as to where it should send times. The easiest way to disable cell data is to put the phone in Airplane mode by sliding down from the top and clicking on the airplane icon. Then re-enable Wifi and Bluetooth manually as pictured below to connect it to Zone4 Timing wifi and allow bluetooth reading of GoChips.

Updated on 2019-10-15

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