• How to Add a Bank Account to your Organization

    In order to receive registration fees or pay zone4 invioces through direct deposit, your organization must have a Canadian bank account linked to it. To add a bank account, find your organization settings link in the list on your personal zone4 homepage at https://zone4.ca/manage From there, click the “Add a…

  • Basic Summit Timer Usage

    To turn a summit on press the “On” button Set the time on a summit Summits start at 00:00:00 when they are turned on, and count up from there. Zone4 timing software works in time-of-day, so summits should always be synced to the current time, either by the summit sync…

  • Alberta Cup Formatting

    Confirmation List On the registration form, the confirmation list should include: Name Year of Birth Age Category for each race Club Team Results Fields to Include: year-of-birth for U16 categories club team bib licence # Category Results – for each, male/female Senior U20 U18 U16 U14 U12 U10 U8 Master…

  • Changing a Racer’s Start Time

    Changing a Scheduled Start Time Scheduled start times are the times that are displayed on the start list. In some scenarios, you may also want to use the scheduled start time to limit what other times get assigned, using the settings to assign times after the scheduled start or only…

  • What to do when no times are being assigned to racers

    When no times are being assigned to any racers Are Timing Devices assigned to the course? Navigate to the Courses tab for the race, and make sure that the timing devices that the correct timing device is assigned to each point in the race. When using GoChip timing, the Activator…

  • Changing the timing point order after the race has started

    In general, you should avoid doing this wherever possible. Changing the course setup after the race has started is a worst-case scenario sort of situation for races that are absolute disasters. Once the race has started, changing the timing point order will likely cause most racers to have incorrect times…

  • What is the difference between an Assigned Time and a Recorded Time

    Recorded Times A recorded time is any time that has been recorded by a timing device. Recorded times can never be modified or deleted in any way – once a time has been recorded the Zone4 timing system, it will not change. Recorded times may have a racer number or…

  • Add a New Racer

    To add a new racer to an existing race, navigate to the Racers tab and click the green “Create a New Racer” button near the top of the screen. You will be asked to enter the racer’s name, number, timing chip, and any other fields that are present on the…

  • Removing a Racer from the Race

    To remove a racer, find them by typing their name or racer number into the search tool on the “Racers” page of your race: In most cases, it is best to not fully delete a racer. Often, as a timer you will get messages from various race officials telling you…

  • Changing a Racer’s Racer Number or Timing Chip

    To change a racer’s timing chip or racer number, find the racer by entering their name or their current racer number or timing chip in the search box on the “Racers” page of your race: Click the racer’s name to access the “Racer Info” screen corresponding to that racer. Then,…

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