For troubleshooting purposes, it is possible to re-send all the times from a phone to the GoChip server. In the android app, navigate to the “Settings” page under the three-dot menu in the top right Then, tap “Data” Then, scroll down to find the “Resend all Gochip Times” option, and…
When setting up an interval start time race, start times are assigned in the same order as the racer numbers. First racer number gets the first start time, second racer number gets the second start time… If you want something else, navigate to the “Start List” tab for your race…
Strava will sync to the account you are currently signed in to. If you share your computer with another strava user, make you’re you’re signed in to the correct Strava account before trying to link it to Zone4. Click here to check which Strava account you’re signed in to. From…
If your time or distance is incorrect, find the incorrect activity in the list of activities on your personal homepage: Click on the activity title to get to the activity editing screen, and then type the correct distance or time in the appropriate field:
After you have registered for a challenge hosted on Zone4.ca, you should receive an email containing a unique link where you can submit activities for the challenge. These emails are sent out by “Zone4 Sign-In”, and look like this: After clicking on the big link in the middle that says…
This article currently only applies to our preview site at https://next.zone4.ca. The buttons in these screenshots won’t show up on the main zone4.ca site for a couple more weeks. Each registrant should receive an email after they register for the challenge that contains a link to the page where they…
Each organization hosting their registration form on Zone4 has different policies regarding what you can or can’t change after you complete your registration. Some may charge you an administrative fee, or a transfer fee. At the top of the receipt that was emailed to you upon registration, you’ll see a…
For now, challenges are only available on our testing site, next.zone4.ca. These instructions and screenshots refer only to next.zone4.ca, if you’re trying to follow along on the main zone4.ca website, you’re going to be very confused. The Zone4 Challenges platform allows you to create a challenge in which participants complete…
This article is intended for Zone4 admin users, and refers to the email address and name on the account you use to sign in at https://zone4.ca/login. If you are looking to change the email address, name, or any other information you entered on a registration form, please see this other…
To record times in the range, you will need a timing device at the start of the range. This can be a GoChip activator or any other device supported by Zone4 Timing. Add the range entry device to your timing configuration by clicking on the Select a Timing Device link…
