Merchant Accounts

What is a Merchant Account

All credit card transactions are processed through a merchant account.  A merchant account is like a bank that processes payments and moves the money from the credit card holder (the purchaser) to the seller (you the club.)  Clubs enter into an agreement with the merchant account provider to process funds on their behalf, and merchant account providers perform due diligence on clubs to ensure they can honour the sales they are making.  Zone4 offers three levels of processing depending on your club’s size and needs.  The following table compares the main differences in the 3 levels.

Comparison Chart

Zone4 Stripe Helcim
Credit Card Fee 3% 2.9% 2.13%
Per Transaction Fee $1 $0.30 $0.25
Per Person Fee $1 $1 $1
Monthly Cost $0 $0 $25
Onboarding Timeline Instant *¹ Instant *² 1 Week
Merchant Account Holder Zone4 The club The club
Name Appearing on Credit Card Statement Zone4 The club The club
Header Branding at top of Registration Pages Zone4 Zone4 300x928px custom image
Admin Refund Capability No Yes Yes
Admin Charge Adjustment (add charges) No Yes Yes
Option to allow club pays processing fee Yes No Yes
Customizable processing fee rate to charge registrants No No Yes
Payout Schedule Weekly *³ Weekly Daily
Advanced Installment and Deposit System No No Yes
Annual transaction volume recommended <$100,000 <$100,000 >$30,000
Available in: CAN CAN/USA +23 other *4 CAN/USA
  1. * Zone4 interviews all new clubs upon club application to determine the best processing option and suitability for the Zone4 processing option.
  2. * Stripe onboards applicants instantly but may require additional verification after it’s automated system has evaluated your application details.
  3. * Zone4 remits funds every Thursday for all the transactions collected the previous week Sunday to Saturday.  Clubs can set a minimum remittance threshold if they don’t want to receive deposits for small amounts (to reduce bank fees.)
  4. * Stripe is available in 25 countries and growing.  See here for current complete list: https://stripe.com/global

Signing Up

Your club may already have a merchant account for offline (card present) sales. An offline account is not usually able to accept payments online, and credit card companies charge higher rates for online transactions. In order to accept online payments through Zone4, you need an online merchant account with either Zone4, Stripe, or Helcim.

Updated on May 30, 2017

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