Frequently Asked Questions

How do I get my registration Live

Across the top of the page, you’ll see three options: Edit Form, Publish, and Reports. Click Publish Review the settings displayed,...
How do I change the email that gets remittance statements

From your login home, click the Organization Settings link: On your Club Overview page, find the Manage Remittance Accounts link: Click on the Remittance...
How do I Insert Images Into a Registration Form?

Adding images to your registration form is useful to display sponsor logos, event banners, maps to your venue, or just...
How do I link to a website from my Registration Form?

Text Blocks can contain links to documents you have posted to your own website or to external webpages. Start by...
How do I export a list of email addresses

Copying Email Addresses From any registration report grid, (either one of the built in reports like “All Individuals” or a...
Fitness Tax Credits
How do I share a registration template with another club

In your main Registration Overview, click the More button on the right, and click Advanced Settings: On that page you’ll...
How do I make fully bilingual registration forms.

Auto Bilingual Switching Zone4 enables public usage of registration forms in both English and French by providing fully bilingual text...
How do I Copy Fields from Previous Registration Forms?

This feature allows you to choose custom fields that you have created on previous registration forms and copy them onto...
How do I set up Racer Categories in my Zone4 Registration Form?

There are two primary ways that you can sort registrants into Racer Categories in Zone4 Timing. These are: Collecting the...
Can I Publish a Confirmation List for my Registration Form?

You can create any number of public reports on the data collected in your Zone4 registration form. The most common...
How to summarize fees per remittance deposit

Every remittance deposit is accompanied with an email statement detailing which carts are included in each bank deposit. Some clubs want...
What do the numbers in the registration summary represent?

At the bottom of the registration summary page, you will find the following totals:
Should I use Group or Individual Fields on my registration form?

The Edit Fields tab of the registration system is divided into two levels. These are “Group Fields” and “Individual Fields”. This...
Race day Preparation

Let’s make sure you race goes off without a hitch. Being prepared is the first step to a successful event....
Setting Prices on a Race Registration

To charge a registration fee for a race, add a Fee Field to your registration form by clicking the Add a Form Element button...
Refunding or Adding Registration Fees

Refunding or adding a payment onto a cart in a Zone4 registration consists of two steps: first editing the cart...